Spice Pairing & Custom Blending
Personalized spice recommendations by a flavour expert
Service Description
Schedule a one-on-one spice consultation with Chef Julisa to explore the world of Sweet Jinger spices. Learn about different spice profiles, flavour pairings, and how to elevate your dishes with the perfect seasonings tailored to your taste preferences.
Cancellation Policy
Cancellation Policy for Spice Pairing and Custom Blending Consultation At Sweet Jinger, we understand that plans can change. Our cancellation policy aims to be fair to both our customers and our spice experts. Please review the following guidelines regarding cancellations and rescheduling of your Spice Pairing and Custom Blending Consultation. Cancellation Guidelines Cancellations Made 72 Hours or More Before the Scheduled Consultation: - If you need to cancel your consultation and notify us at least 72 hours before the scheduled time, you are eligible for a full refund or the option to reschedule at no additional cost. Cancellations Made Between 48 and 72 Hours Before the Scheduled Consultation: - Cancellations made between 24 and 48 hours before the consultation will incur a 50% cancellation fee. You may also choose to reschedule your consultation for a $10 rescheduling fee. Cancellations Made Less Than 48 Hours Before the Scheduled Consultation: - Cancellations made less than 48 hours before the scheduled time are not eligible for a refund. However, you may reschedule your consultation for a $20 rescheduling fee. No-Shows: - If you do not show up for your scheduled consultation without prior notice, you will not be eligible for a refund. A full payment will be required to book a new consultation. Rescheduling Guidelines Rescheduling 48 Hours or More Before the Scheduled Consultation: - You can reschedule your consultation without any additional fees if you notify us at least 48 hours in advance. Rescheduling Between 48 and 72 Hours Before the Scheduled Consultation: - Rescheduling requests made between 48 and 72 hours before the consultation will incur a $10 rescheduling fee. Rescheduling Less Than 48 Hours Before the Scheduled Consultation: - Rescheduling requests made less than 48 hours before the consultation will incur a $20 rescheduling fee. How to Cancel or Reschedule Contact Us: - To cancel or reschedule your consultation, please contact our customer service team at connect@sweetjinger.com. - Include your name, consultation date and time, and the reason for cancellation or rescheduling in your request. Processing Time: - Refunds (if applicable) will be processed within 5-7 business days from the date of cancellation. By booking a Spice Pairing and Custom Blending Consultation with Sweet Jinger, you agree to this cancellation policy. We appreciate your understanding and cooperation.
Contact Details
Brampton, ON, Canada